Silver Lining Retail is a comprehensive Retail Management System designed to work with and compliment Salesforce.com CRM, providing a unified view of your customers across all channels, enabling you to understand and engage with them better and achieve a differentiated customer experience.
Retail marketers are now beginning to prioritize customer relationships over customer brand awareness. They recognize the need to understand and engage with customers better and become truly customer-centric, turning customer knowledge into business growth.
With a customer-centric technology strategy bringing all customer data together into a real-time unified view, your organization can be on the same page whether your role is in marketing, products or sales operations.
Built on the Salesforce.com
enterprise class cloud platform to provide highly secure and reliable access around the clock
Effectively manage rich customer information with built-in Business Intelligence tools and dashboards or harness the power of Saleforce.com Wave Analytics
Deploy Silver Lining Retail’s built in cloud based POS via counter-top or mobile devices or integrate with your preferred Point-Of-Sale system
Your customer is your best brand ambassador. Deepen your customer relationship by engaging your customer via social media directly from Silver Lining Retail and Salesforce.com
Silver Lining Retail integrates seamlessly and easily with the powerful, industry leading Salesforce.com Sales Cloud and Marketing Cloud
A comprehensive stock management suite enables you to track and manage inventory across multiple channels in real-time. Fully manage your inventory from manufacturer/suppliers through distribution and sales for multiple outlets, regions, countries or e-commerce channels
Create customer loyalty programs to track and manage the shopper journey. Gain essential insight to your customers and improve engagement levels
If you would like more information about Silver Lining Retail please contact us via the form below and we will be happy to chat with you.